itrc_logo

RCT

Navigating this Website
About ITRC
1 Introduction
2 Risk Communication Fundamentals
2 Introduction
2.1 Stakeholder Engagement
2.2 How Communities See Risk
2.3 Earning Trust and Credibility
2.4 Considering When and How to Release Information
2.5 Interacting with Communities
2.6 Explaining Risk
2.7 Challenges to Risk Communication
2.8 Risk Perception Factors
3 Risk Communication Toolkit
3 Introduction
3.1 Caution Statement About Using the Toolkit
3.2 Risk Communication Toolkit Contents
4 Communication Plan Description
4 Introduction
4.1 Step 1: Identify the Issue/Concern
4.2 Step 2: Set Goals and Objectives
4.3 Step 3: Identify Communities & Constraints
4.4 Step 4: Assess Stakeholders/Communities
4.5 Step 5: Identify Messages
4.6 Step 6: Select Communication and Engagement Methods
4.7 Step 7: Implement Strategies
4.8 Step 8: Evaluate, Debrief, and Follow Up
4.9 Training for Practitioners
5 Case Studies
6 Additional Information
Appendix A. Risk Communication Plan Description and Template
Appendix B. SAMPLE SMART GOALS (with PFAS-specific Example)
Appendix C. Audience/Stakeholder Identification Guide (with PFAS-Specific Example)
Appendix D. Key Message Mapping Guide (with PFAS-Specific Example)
Appendix E. Guidance for Press Releases
Appendix F. Guidance for Writing Analytical Results Letters
Appendix G. Social Factors Vision Board (with PFAS-Specific Examples)
Appendix H. Communication Methods Summary Table
Appendix I. Analytical Data Package Public Information Fact Sheet (with PFAS-Specific Example)
Appendix J. Tracking Form for Media Correspondence
Appendix K. Team Contacts
Acknowledgements
Glossary
Acronyms
Document Feedback

 

Risk Communication Toolkit
HOME

Navigating this Website

Frequently Asked Questions

How does the navigation work?
▼Read more

How do I view separate parts of the document in separate screens?
▼Read more

What is the suggested citation for this document?
▼Read more

Can I bookmark parts of this guidance?
▼Read more

How do I print from this document?
▼Read more

image_pdfPrint this page/section
glossary

RCT
Download Complete Document
glossaryGlossary
referencesReferences
acronymsAcronyms
ITRC
Contact Us
About ITRC
Visit ITRC
social media iconsClick here to visit ITRC on FacebookClick here to visit ITRC on TwitterClick here to visit ITRC on LinkedInITRC on Social Media
Permission is granted to refer to or quote from this publication with the customary acknowledgment of the source (see suggested citation and disclaimer). This web site is owned by ITRC • 1250 H Street, NW • Suite 850 • Washington, DC 20005 • (202) 266-4933 • Email: [email protected] • Terms of Service, Privacy Policy, and Usage Policy ITRC is sponsored by the Environmental Council of the States.