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Risk Communication Toolkit

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About ITRC
Navigating this Website
1 Introduction
2 Risk Communication Fundamentals
2 Introduction
2.1 Stakeholder Engagement
2.2 How Communities See Risk
2.3 Earning Trust and Credibility
2.4 Considering When and How to Release Information
2.5 Interacting with Communities
2.6 Explaining Risk
2.7 Challenges to Risk Communication
2.8 Risk Perception Factors
3 Risk Communication Toolkit
3 Introduction
3.1 Caution Statement About Using the Toolkit
3.2 Risk Communication Toolkit Contents
4 Communication Plan Description
4 Introduction
4.1 Step 1: Identify the Issue/Concern
4.2 Step 2: Set Goals and Objectives
4.3 Step 3: Identify Communities & Constraints
4.4 Step 4: Assess Stakeholders/Communities
4.5 Step 5: Identify Messages
4.6 Step 6: Select Communication and Engagement Methods
4.7 Step 7: Implement Strategies
4.8 Step 8: Evaluate, Debrief, and Follow Up
4.9 Training for Practitioners
5 Case Studies
6 Additional Information
Appendix A. Risk Communication Plan Description and Template
Appendix B. SAMPLE SMART GOALS (with PFAS-specific Example)
Appendix C. Audience/Stakeholder Identification Guide (with PFAS-Specific Example)
Appendix D. Key Message Mapping Guide (with PFAS-Specific Example)
Appendix E. Guidance for Press Releases
Appendix F. Guidance for Writing Analytical Results Letters
Appendix G. Social Factors Vision Board (with PFAS-Specific Examples)
Appendix H. Communication Methods Summary Table
Appendix I. Analytical Data Package Public Information Fact Sheet (with PFAS-Specific Example)
Appendix J. Tracking Form for Media Correspondence
Appendix K. Team Contacts
Acronyms
Glossary
References
Acknowledgements
Document Feedback
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Risk Communication Toolkit
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Appendix I. Analytical Data Package Public Information Fact Sheet (with PFAS-Specific Example)

Communication Plan Step 6: Select Communication and Engagement Tools

The Initial Factsheet_DataPackages_Enc3.pdf fact sheet was developed by the Department of the Navy, USEPA, Washington State Department of Health, and Island County Public Health. The fact sheet discusses common terms and data qualifier flags identified in laboratory data sheets to aid in the review and understanding of data packages received from laboratories accredited under the Department of Defense Environmental Laboratory Accredited Program (ELAP).  PFAS analytes are used in the example of a laboratory analysis data sheet to walk the reader through the meaning of a reported result in comparison to the Limit of Quantification (LOQ), Limit of Detection (LOD), and Detection Limit (DL).

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